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Frequently Asked Questions

The following are frequently asked questions and answers related to Lonmon.

  • [Q]: How long can I get the feedback after we sent the inquiry?

    [A]: We will reply to you within 12 hours of the working day.

  • [Q]: Are you a direct manufacturer or trading company?

    [A]: We have our own research and development team and production manufacturers. We produce and sell all by ourselves.

  • [Q]: What products can you offer?

    [A]: We focus on water-heating mattresses and water-cooled mattresses.

  • [Q]: What applications do your products relate to?

    [A]: Our products are mainly for bedding, also used in medical operating tables, pet supplies, and so on.

  • [Q]: Can you do customized products?

    [A]: Yes, we can do customized products according to the customers’ drawings or samples.

  • [Q]: Do you have some standard parts?

    [A]: Yes, in addition to custom products, we own our own products and can sell them under brand names.